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Hours of Operation: Monday through Friday 9am to 9pm EST +904-515-6698
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If you have a question about an EXISTING ORDER THAT HAS ALREADY BEEN PAID FOR: You must place a support ticket below. You may call our main office line at 904-515-6698 (which they will guide you to fill out a support ticket.) DO NOT CALL OR TEXT YOUR SALES REP with questions about existing orders that have been paid. You must go through our client services division with a support ticket below or call the MAIN OFFICE LINE above where they will guide you to fill out a support ticket. Thanks so much. 

If you’ve come across a question, hiccup, or delay, let us know using the form below! Or you can call us and we will guide you through the support ticket >>904-515-6698. 

Hiccups don’t happen often, but when they do, we’re always here to help! Please submit a support ticket for the following things:

  1. Help with pulling your tradeline through (NOTE please ensure you follow the address modification instruction in the email from info@wholesaletradelines.com. Most tickets we get are from clients not following the instructions we initially emailed them. Check the email you used when you placed the order)
  2. Report a potential non-posting issue
  3. Question or comments about your order
  4. Ask when your tradeline will report
  5. General technical help with the website or order form

Our response time is quick! You will receive a response the same day in most cases. Please note that our office hours are Monday through Friday from 9am to 6pm EST (and off major holidays). We take our customer service super serious and respond back to everyone, and promptly. 

  • IF YOU ARE REPORTING A NON-POSTING ISSUE OR CHECKING ON A TRADELINE POSTING STATUS, PLEASE COMPLETE THE INFO BELOW TO EXPEDITE YOUR REQUEST AND AVOID DELAYS!

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